LG Account Issues
If you experience any of the problems below while using the product, please check the following. There may not be a problem with the product.

I have already signed up on the TV. Do I still have to sign up again at the website (www.lgappstv.com)?
  If you have already signed up on your TV, you do not have to sign up again on the website.
  You can sign into the website by using the same ID and password and entering the additional information to complete the email verification process.

Is it possible for the family members to use different IDs on the same TV?
  You can register multiple IDs per TV.

I forgot my ID / Password. What should I do?
  You can initialize the password through E-mail when you select FORGOT PASSWORD? on the sign in screen.
  If you signed up on a PC, you can find your ID / Password on the website (www.lgappstv.com).

In some countries, access to the website (www.lgappstv.com) may be restricted.