                         Perfect Tracker 3.5

Perfect Tracker is a web browser based help desk and problem
tracking software. Using a browser, you and people you support can
submit and keep track of problems, incidents, issues, software bugs, 
product defects or service requests, etc. It has a built-in web
server. There is no need to setup an additional web server to work
with Perfect Tracker.

Before you install Perfect Tracker, you need to make sure that 
ODBC and the ODBC driver for your database are installed. Perfect 
Tracker uses them to store data. Please go to Control Panel, double 
click the 32 bit ODBC icon, then click the ODBC Drivers tab. You should 
install ODBC and ODBC driver if you don't see the 32 bit ODBC icon, 
don't have the driver for the database you plan to use, or the driver 
doesn't meet these requirements:

    MS Access           : MS Access driver 3.51 or above
    MS SQL Server       : MS SQL Server driver 3.50 or above
    Oracle 7.3 or above : MS ODBC for Oracle 2.573
    Oracle 7.2 or lower : Visigenic Oracle Driver 2.0

Run mdac_typ.exe to install ODBC drivers for MS Access, MS SQL Server 
6.5 or 7.0, Oracle 7.3 or above. For Oracle 7.2 or below, copy 
wx1220.exe to a temporary directory on your hard disk, run it to 
extract files, then run setup.exe to install. The mdac_typ.exe and
wx1220.exe can be downloaded from 
    http://www.avensoft.com/download.html

To install Perfect Tracker, simply unzip the pt35free.zip and
run the self-extracting pt35free.exe. Follow the instruction on
screen to finish installation.

To use Perfect Tracker, use a browser to connect to it just like 
going to a normal web site. Please take the following steps:

a. Run Perfect Tracker from the start menu.
b. Create data source and tables when it asks you to do so
c. When you get the main window, click the green Start All button or 
   select the Start All command from the Server menu.
d. Run a browser, type in the HTTP address shown in the list in 
   Perfect Tracker's main window. To launch a browser to connect to 
   the Perfect Tracker running on the same PC, click the eye-glasses 
   button.

Online manual is in \Program Files\Avensoft\Ptweb35\webroot\PTWeb.doc.
It is a MS Word 97 file. If you do not have MS Word 97, you can 
download the Word Viewer from Microsoft's website:
    http://officeupdate.microsoft.com/downloaditems/wd97vwr32.exe

This is a freeware. It is freely distributable. To contact us or to 
order the full version, please visit our website: 
    http://www.avensoft.com/home.html
or send email to: master@avensoft.com

Copyright (c) 1997-99 Avensoft. All rights reserved
